Legal
Privacy Policy
Last updated: 25 August 2026
1. Who we are
This site is operated by Fursa Intel for Marketing Services, a sole establishment licensed in Dubai, United Arab Emirates (“Fursa Intel”, “we”, “us”), trade licence number 1637336. For any privacy question, contact support@fursaintel.ae. That address reaches the person responsible for data protection matters at Fursa Intel; we have not appointed a separate Data Protection Officer.
2. The data we collect
We collect two categories of personal data:
- Enquiry data you submit through our quote form: full name, company name, work email, WhatsApp/phone number, approximate number of dormant leads, and any message you include.
- Client lead data that a client engaging our service shares with us so we can run a reactivation campaign on their behalf, which may include the client’s own contacts’ names, phone numbers, email addresses and enquiry history.
We do not intentionally collect special categories of personal data. We do not run advertising trackers on this site. See section 8 below for the full cookie breakdown.
3. Why we use it and our legal basis
We use enquiry data to respond to you, prepare a quote and communicate about our service. We process client lead data solely to deliver the reactivation service the client has instructed. Our legal basis is the performance of, or steps toward, a contract, and our and our clients’ legitimate business interests, consistent with the PDPL. [CONFIRM: exact lawful basis wording with legal]
4. Roles: controller and processor
For enquiry data submitted on this site, we act as the data controller. For client lead data, the client is the controller and we act as a processor acting on the client’s documented instructions. Responsibility for having a valid lawful basis and any required consent or opt-in for contacting those leads rests with the client. [CONFIRM: data processing terms with legal]
5. Sub-processors
We use the following third parties to deliver the service. Each processes data only as needed to provide their function:
- GoHighLevel — CRM, pipeline and campaign delivery.
- WhatsApp Business Platform (Meta) — the messaging channel used to reach leads.
- Web3Forms — delivery of this site’s quote-form submissions to our inbox.
- Cloudflare — website hosting and content delivery.
- Google Workspace — the email service that receives and stores correspondence sent to our support address.
6. Where data is processed and transfers
Some sub-processors listed above store or process data outside the UAE. Where personal data is transferred abroad, we rely on the transfer mechanisms permitted under the PDPL. [CONFIRM: transfer safeguards wording with legal]
7. How long we keep it
We keep enquiry data for 12 months unless you ask us to delete it sooner. Client lead data is retained only for the duration of the client engagement and deleted or returned within 30 days of the engagement ending, unless retention is required by law.
8. Cookies and similar technologies
A cookie is a small file stored on your device. We group ours into three categories, and you control the last two.
| Category | Purpose | Set by default? |
|---|---|---|
| Strictly necessary | Remembers your cookie choice (fursa_consent_v1, stored in your browser for 12 months) and protects the contact form against automated spam. The site cannot function without these. |
Yes — no consent required |
| Analytics | Counts visits and shows which sections are read, in aggregate, so we can improve the page. Not used to identify you personally. | No — only with your consent |
| Marketing | Measures which campaigns brought you here and supports follow-up advertising on other platforms. | No — only with your consent |
Nothing in the analytics or marketing categories runs until you actively allow it. Rejecting them leaves the site fully usable.
You can change or withdraw your choice at any time using the control, which is also linked in the site footer. Withdrawing consent does not affect processing that already took place while consent was in force. You can additionally block or delete cookies in your browser settings, though strictly necessary cookies are required for the site to work.
We ask again for your choice every 12 months.
9. How we protect it
Access to personal data is limited to people who need it to deliver the service, and data is transmitted over encrypted connections. [CONFIRM: specific security measures you can truthfully state, e.g. access controls, encryption at rest] No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights
Subject to the PDPL, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent where processing relies on it. To exercise a right, email support@fursaintel.ae. You may also complain to the UAE Data Office. We respond within 30 days. We may first ask you for information to verify your identity, so that we do not disclose personal data to the wrong person.
11. Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version.